Privacy Policy

Scope and Application

Fattbet respects and protects the personal data of players, visitors, and customers in connection with our online gambling services. This Privacy Policy explains the categories of information we collect, how we use and disclose that information, the safeguards we employ, and the rights available to individuals regarding their data.

Data We Collect

  • Identity and contact information: name, date of birth, email address, phone number, postal address, and other identifiers required for age verification and account creation.
  • Verification and compliance data: government-issued documents, selfies, proof of address, and other material used to satisfy Know Your Customer and anti‑money laundering obligations.
  • Financial and transactional data: payment method details, bank account or e-wallet information, deposits, withdrawals, transaction history, winnings, and related metadata.
  • Technical and usage data: device identifiers, IP address, browser type and version, operating system, language, referral data, login and activity timestamps, betting history, and on-site interactions.
  • Communications: correspondence with support teams, feedback, and requests submitted through the Services.
  • Location data: approximate geolocation when permitted by device settings, used to enforce geographic restrictions and ensure compliance with licensing requirements.

How We Use Your Information

We use personal data to operate and administer the Services, verify identity, process bets and payments, detect and prevent fraud, comply with legal and regulatory obligations, communicate with users, and improve service quality and security. Where necessary, we rely on contractual necessity, legal obligations, and legitimate interests to justify processing; where required by law, we obtain consent for specific activities such as cookie usage.

Cookies and Tracking Technologies

We employ cookies and similar technologies to provide core functionality, authenticate users, analyze performance, and tailor the user experience. We may deploy session cookies, persistent cookies, and tracking technologies. Users may manage cookie preferences via on-site controls or browser settings; non‑essential cookies require user consent where applicable by law. We retain consent records and the associated preferences for the period necessary to fulfill the purposes described herein.

Data Security

Fattbet implements robust security measures to protect personal data against unauthorized access, loss, misuse, or alteration. Security controls include transport-layer encryption (TLS 1.2+), data-at-rest encryption where applicable (AES‑256), access controls, multi‑factor authentication for privileged access, network segmentation, continuous monitoring, and periodic security audits. We maintain procedures to detect, respond to, and recover from security incidents to preserve data integrity and privacy.

Data Retention

We retain personal data only for as long as necessary to satisfy the purposes described in this Policy, to comply with legal and regulatory obligations, and to resolve disputes. Generally, identification and account records are retained for the duration of the business relationship plus seven (7) years after termination; transactional and payment records are retained for at least seven (7) years. Backups and archives are retained in accordance with security and regulatory requirements and are deleted or anonymized when no longer needed.

Sharing and International Transfers

We may disclose personal data to service providers performing essential functions on our behalf (for example, payment processing, identity verification, fraud prevention, and customer support) under written agreements that require appropriate privacy and security safeguards. We may disclose data to regulatory authorities or as permitted by applicable law. If data is transferred to recipients in jurisdictions outside your residence, we implement safeguards, such as contractual protections and other legally recognized transfer mechanisms, to protect the data.

Data Controller and Contact Information

Fattbet is the data controller responsible for the processing of your personal data described in this Policy. You may contact our privacy team at [email protected] or by postal mail at our registered address for inquiries, requests, or complaints regarding data protection.

Your Rights and Choices

You have the right to access, correct, delete, or restrict the processing of your personal data; to object to processing; and to withdraw consent where it has been provided. You may request a copy of your data or data portability where applicable. To exercise these rights, please contact [email protected]. You may also manage cookie and tracking preferences through on-site controls or your browser settings.

Security Incidents

We maintain an incident response process to detect, investigate, and remediate data breaches. Where required by law, we will notify affected individuals and the appropriate supervisory authorities within the timelines established by applicable regulations.

Responsible Gaming and Safety

Fattbet is committed to responsible gaming. We provide tools such as self‑exclusion, time and spending limits, and access to information and support resources to help users manage gambling activity. Age checks and restrictions are applied in accordance with regulatory requirements to prevent participation by underage individuals.

Licensing and Compliance

Fattbet operates in accordance with applicable gaming laws and maintains a current gaming license. We comply with anti‑money laundering and counter‑terrorism financing standards and retain records as required by regulatory authorities. This Policy reflects those legal obligations in relation to the processing of personal data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When material changes occur, we will publish an updated version on the site and note the effective date. Continued use of the Services after the posting of changes constitutes acceptance of the revised Policy.